Terms of Service

1. Acceptance of Terms

By accessing or using Connexa's website (myconnexa.com) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Connexa provides a community engagement and ambassador management platform that includes:

• WhatsApp campaign management tools
• Social listening and monitoring capabilities
• Engagement scoring and analytics
• Event management features
• AI-powered insights and automation

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Safeguarding your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Send unsolicited or unauthorized advertising or spam
• Impersonate any person or entity
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to any systems
• Collect personal information without consent
• Transmit viruses, malware, or other harmful code
• Engage in harassment, abuse, or discriminatory behavior

5. Intellectual Property

The Connexa platform, including all content, features, and functionality, is owned by Connexa and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our platform

6. User Content

You retain ownership of content you submit through our services. By submitting content, you grant Connexa a non-exclusive, worldwide, royalty-free license to use, store, and display that content solely for the purpose of providing our services.

You are responsible for ensuring you have the right to share any content you submit and that it does not infringe on any third-party rights.

7. Payment Terms

If you subscribe to our paid services:

• Fees are billed in advance on a recurring basis
• All fees are non-refundable unless otherwise stated
• We may change pricing with 30 days' notice
• You are responsible for all applicable taxes
• Failure to pay may result in service suspension

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, secure, or error-free.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONNEXA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Connexa and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our services or violation of these terms.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, if:

• You breach these Terms of Service
• We are required to do so by law
• We discontinue the service

Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Israel, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Tel Aviv, Israel.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the new terms.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.